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Grievance Redressal Mechanism (for Accessibility Issues)

Grievance Redressal Mechanism – Accessibility Compliance (SEBI Circular dated July 31, 2025)


In compliance with the SEBI circular, ARIGAMONEY INDIA PRIVATE LIMITED has established a dedicated grievance redressal mechanism to address accessibility-related complaints from persons with disabilities (PwDs).


  1. Dedicated Channels

  2. Process

    • All accessibility-related grievances will be acknowledged within 2 working days.

    • Resolution/response will be provided within 15 working days.

    • Complex issues requiring longer timelines will be communicated clearly to the complainant.


  3. Escalation Matrix


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